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Privacy Policy

Last updated: January 1, 2026

1. Information We Collect

We collect information you provide when creating an account (name, email, password), payment information processed securely via Stripe, and usage data (videos generated, features used) to improve the Service.

2. How We Use Your Information

We use your information to provide and improve the Service, process payments, send product updates and transactional emails, and ensure platform safety. We do not sell your personal data to third parties.

3. Data Retention

We retain your account data for as long as your account is active. Generated videos are stored for 30 days and then deleted unless you download them. You may request deletion of your account and data at any time.

4. Cookies

We use essential cookies for authentication and session management, and analytics cookies (PostHog) to understand how users interact with the Service. You can disable non-essential cookies in your browser settings.

5. Third-Party Services

We use Stripe for payment processing, and analytics tools to improve the Service. These providers have their own privacy policies governing data use.

6. GDPR Rights

If you are in the European Economic Area, you have the right to access, correct, delete, or export your personal data. Contact us at privacy@facelesscreator.io to exercise these rights.

7. Security

We use AES-256 encryption for data at rest and TLS 1.3 for data in transit. We do not store payment card details — all payment processing is handled by Stripe.

8. Contact

Privacy questions? Email privacy@facelesscreator.io.